Legal access starts with clear terms
Our Legal terms explain who may access the account area, which account details we need, and how policy questions are handled. Access depends on local law, and we do not present the service as available where local rules do not permit it. Before account access, we
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may require clear phone verification so records connect to the correct account holder. DANA, OVO, GoPay and QRIS appear as payment context only; your transaction record may also show a bank transfer or virtual account route. We keep policy wording connected to the account flow, so
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you can ask about a wallet status, payment receipt or account change without guessing which team handles it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.